Privacy Policy

Last updated: 27 September 2026

This Privacy Policy explains how Slice Café Peshawar collects, uses, shares and protects information when you visit this website, contact us, create an account or place an order. We use personal information only for legitimate restaurant operations, customer service, security and legal compliance.

1. Information we collect

Information you provide

• Name, email address and mobile number.
• Delivery address, selected delivery area or pickup preference.
• Account details and verification information.
• Order contents, customer instructions, order history and support messages.
• Payment status and transaction references supplied by a payment provider.

Information collected automatically

• Basic device, browser, page-request and error information.
• Session and cart identifiers required to keep your basket and account working.
• Security signals used to prevent automated abuse, fraudulent orders and unauthorized sign-in attempts.
• Aggregate WhatsApp-button click counts and source-page totals. We do not store the WhatsApp message, customer phone number or raw IP address for this count.

2. How we use information

We use collected information to:

• accept, prepare, deliver and support your order;
• calculate delivery eligibility and charges;
• contact you about availability, address questions or delivery;
• provide account access, order status and previous-order information;
• issue appropriate replacements, credits or refunds;
• protect the website, customers and restaurant from misuse;
• maintain accounting, tax and operational records; and
• improve menu presentation and service reliability using aggregate information.

3. Cookies and local storage

We use necessary cookies and browser storage to maintain the shopping cart, remember delivery or pickup choices, keep signed-in sessions secure and save customer-selected favourites. These technologies are required for requested features and are not used by us to sell advertising profiles.

4. reCAPTCHA and security checks

Selected forms use Google reCAPTCHA to distinguish genuine activity from automated abuse. Google may receive device and usage information under its own Privacy Policy and Terms of Service. Rate limits and other security controls may also temporarily restrict repeated attempts.

5. Payments

Orders are currently paid by cash on delivery or cash at pickup, so this website does not request or store card or wallet credentials. We retain the order amount and payment status needed to reconcile the order.

6. When information is shared

We may share only the information reasonably required with:

• restaurant staff preparing and managing the order;
• delivery personnel completing the delivery;
• website, hosting, email, security and payment service providers;
• professional advisers and authorities where legally required; and
• a successor operator if the business is reorganized or transferred.

We do not sell or rent customer personal information. Service providers may process information only for the services they provide and under their own applicable privacy and security obligations.

7. Data retention

We retain information only as long as reasonably necessary for active orders, customer accounts, support, fraud prevention, accounting and legal obligations. Cart and security data may be kept for shorter operational periods. Completed-order records may be retained for the period required for tax, accounting or dispute purposes.

8. Data security

We use reasonable administrative and technical safeguards, including encrypted connections, restricted administrative access, HTTP-only session cookies, request validation and rate limits. No internet system can guarantee absolute security, so customers should also protect their devices and never share verification codes or passwords.

9. Your choices and rights

Subject to applicable law and necessary identity verification, you may ask to access or correct your profile, request account deletion, or ask how your information is being used. Deleting an account does not require us to erase completed-order information that must be retained for legal, accounting, security or dispute purposes.

10. Children

This ordering service is intended for customers able to enter into a purchase. A child should place an order only with the involvement and permission of a parent or guardian.

11. External services and links

Links to WhatsApp, Google or payment services take you to services that operate under their own terms and privacy policies. We are not responsible for how an independent third party handles information after you leave this website.

12. Changes to this policy

We may update this policy when our ordering process, providers or legal obligations change. The latest version and update date will always be published on this page.

13. Contact us